Support Articles
Wireless Router Requirements
- 5-13-2024
- Categorized in: Internet Questions
When purchasing a wireless router here are the current requirements to operate with the iLines service.
General Requirements
- Avoid a router that says Cable or DSL Modem on the box as this will NOT work with iLines' service
- Wifi 4 or better.
- RJ45 Ethernet port for Internet connection
Wave/Beam Specific Requirements
Other Notes
- Dual Band (5Ghz) router - By default most 5ghz routers use an unecessarily wide channel size. If you purchase a 5Ghz router please reconfigure the 5Ghz setting to use the smallest possible channel size and lowest frequency. You could alternativealy contact iLines support and we will help you change those settings.
- Mesh Wifi systems - Systems like Google Wifi use 5Ghz to link each mesh node and most do not allow you to change the channel size or frequency to avoid interfereing with your iLines service. It is our strong recommendation to avoid mesh systems that do not allow the changing of the meshing channel as this can lead to problems that iLines cannot control or fix.
- Avoid any wifi system that does not allow you to configure wifi channels and frequencies. Some new routers or wifi systems are 'Smart' systems that claim to alter their settings to keep your wifi running well. However what this means is they do not allow the end user to configure any wireless settings so you will not be able to change things should you need to to avoid interferring with your iLines connection.
If you are unsure of what router to buy, iLines also offers our own wireless routers that work with all our service offerings.